Operations Information

Operations Information

Given New York State guidelines and Rochester Institute of Technology's Workplace Safety Plan in response to the COVID-19 pandemic, IPI staff are working on campus on a limited basis. All campus operations are active, including product sales, testing services, and on campus research activities, but staff are also working remotely as much as possible to handle all essential needs. Please note that orders may take a little longer than usual.

Should you require assistance or have questions related to ongoing business, please email as follows and we will respond as quickly as possible.

Orders and shipments: ipiwww@rit.edu
PEM2 recalibration and repair: ipiservice@redcom.com
eClimateNotebook technical support: ipitechsupport@rit.edu
Testing services: ipitesting@rit.edu
Business/contracts: lmcpay@rit.edu

We appreciate your patience and support during this challenging time. Best wishes from all of us at IPI.