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Use this form to request
(recommended every 3 years) or
of IPI’s PEM2® data loggers. Simply fill out the information requested below and a packing slip for printing will be generated. Print the slip and include it in the box along with the logger(s). Cost is $150.00 per monitor plus shipping & handling. Standard turn-around time is 3-4 weeks after unit is received.
Service includes battery and humidity sensor replacement, firmware upgrades if applicable, and issuance of a new certificate of calibration.
Please note that PEM2 service requests received after November 30, 2018 will be returned in January 2019. To process payment in 2018 for budgetary purposes, please contact Carol Wuest at firstname.lastname@example.org. The Image Permanence Institute will be closed December 21st, 2018, starting at 2pm, and will reopen January 2nd, 2019. Thank you for your continued patronage and have a wonderful Holiday.
NOTE: Do not use this form for warranty returns! Email email@example.com or call (585) 475-7125.
Description of Problem:
IPI will provide an invoice for payment when service is complete. Visa/MasterCard are accepted.
Please enter the serial numbers of all loggers being returned for recalibration/repair:
Data will be removed from the loggers. We recommend you backup any data on the logger.
Check if you would like copies of the data emailed to you:
Please provide the approximate date the loggers were removed from logging:
Ship Loggers To:
Check if your shipping info is the same as your billing info:
Shipping Contact's Email:
Tax Exempt Number:
A copy of the tax exempt certificate must be included in the shipped box.
Address Line 1 (No PO Boxes):
Address Line 2 (No PO Boxes):
Billing Contact's Email:
Address Line 1:
Address Line 2:
Who should IPI contact with questions about this request:
Review & Confirm